Privacy Policy

Privacy Policy

We value your privacy highly. This Privacy Policy explains how Velvon (collectively, "we") collects, uses, shares, and processes your information. Collection and Use of Personal Information Personal information refers to information that can directly or indirectly identify you. Personal information also includes anonymized information associated with information that can directly or indirectly identify you. Personal information does not include information that has undergone irreversible anonymization or aggregation, such information cannot identify you even when used in combination with other information. Security We adhere to the principles of legality, legitimacy, and transparency, using and processing the minimum amount of data within a defined scope, and taking technical and administrative measures to protect data security. We use personal information to verify user accounts and activities, and to maintain security, such as monitoring fraudulent activities, investigating suspicious or potential illegal activities, or violations of our terms or policies. Such processing is based on our legitimate interests in ensuring the security of our products and services.

The following is a description of the types of personal information we may collect and their uses: What Personal Information We Collect

I. Information You Provide to Us: When you use our products and services or otherwise interact with us, such as creating an account, contacting us, participating in online surveys, using our online help or online chat tools, we collect personal information that you provide to us. If you make a purchase, we will collect personal information related to that purchase. This information includes your payment information (such as your credit or debit card number and other card information), other account and authentication information, as well as billing, delivery, and contact information.

II. Data Regarding Your Use of Our Services and Products: When you visit our website/application, we may collect information such as the type of device you use, your device's unique identifier, your device's IP address, operating system, browser type, usage information, diagnostic information, and the location information of the computer, mobile phone, or other device on which you install or access our products or services. Where possible, our services may use GPS, your IP address, and other technologies to determine the approximate location of your device so that we can improve our products and services. How We Use Your Personal Information Generally, we use personal information to provide, improve, and develop our products and services, communicate with you, provide targeted advertising and services, and protect ourselves and our customers.

I. Providing, Improving, and Developing Our Products and Services: We use personal information to provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and auditing. Such processing is based on our legitimate interests in providing you with products and services and ensuring business continuity. If you participate in contests or other promotional activities, we may use the personal data you provide to manage these activities. Some activities have additional rules, which may contain more information about how we use personal data, so we recommend that you read these rules carefully before participating.

II. Communication with You: With your prior explicit consent, we may use your personal data to send you marketing information about our products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive marketing emails, please contact us and unsubscribe. When you contact us, we may also use your data to process your requests and respond to you. With your prior explicit consent, we may share your personal information with third-party partners, who may send you marketing information about their products and services. With your prior explicit consent, we may use your personal information to personalize your experience using our products and services, as well as third-party websites and applications, and to evaluate the effectiveness of our promotional activities. Note: For all the above uses of information that require your prior explicit consent, please note that you can contact us at any time to withdraw your consent. Definition of "Cookie": A cookie is a small text file used to store information in a web browser. Cookies are widely used to store and receive identifiers and other information on computers, mobile phones, and other devices. We also use other technologies for similar purposes, including data we store in your web browser or device, identifiers associated with your device, and other software. In this Cookie Statement, we collectively refer to all these technologies as “Cookies.” Use of Cookies We use cookies to provide, protect, and improve our products and services, such as personalizing content, serving and measuring ads, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use may vary depending on the specific website and service you use. Disclosure of Personal Information We share some personal information with strategic partners who work with us to provide products and services or help us sell products to customers. We share personal information with these companies only for the purpose of providing or improving our products, services, and advertising; we will not share your personal information with third parties for their own marketing purposes without your prior explicit consent.

Data Disclosure, Storage, Transmission, and Processing

I. Compliance with Legal Obligations: Due to mandatory laws in the European Economic Area (EEA) or the user's country, certain legal acts exist or have arisen, and certain legal obligations need to be fulfilled. Processing of Personal Data of EEA Residents – As described below, if you are a resident of the European Economic Area (EEA), our processing of your personal data will be legal: whenever we request your consent to the processing of your personal data, such processing will be in accordance with Article 6, paragraph 1 of the General Data Protection Regulation (EU) (“GDPR”).

II. For Reasonable Enforcement or Compliance of These Terms: We may share personal data with all affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, transfer, division, transfer, sale, or disposal of all or part of our company's assets (including in connection with bankruptcy or similar proceedings), we may transfer all personal data to the relevant third parties. We may also disclose personal information if we believe in good faith that disclosure is reasonably necessary to protect our rights and exercise available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

III. Compliance with Laws and Regulations and Security or Protection of Other Rights We may need to disclose personal information in accordance with laws, legal processes, litigation, and/or the requests of public and governmental authorities in your country of residence or abroad. We may also disclose personal information if we believe it is necessary or appropriate for national security, law enforcement, or other public interests. Your Rights We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal information we collect. You also have the right to restrict or object to our further processing of your personal information at any time. You have the right to receive your personal data in a structured and standard format. You may file a complaint with the relevant data protection authority regarding our processing of your personal data. To protect the privacy and security of your personal data, we may request information from you so that we can verify your identity and right to access such data, and locate and provide you with the personal data we hold. In some cases, applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we hold. You may contact us to exercise your rights. We will respond to your request within a reasonable time, but in any event within 30 days. Third-Party Websites and Services If a customer accesses a third-party website with which we have a partnership via a link, we assume no obligation or responsibility due to that third party's privacy policy. Our websites, products, and services may contain links to or functionality for accessing third-party websites, products, and services. We are not responsible for the privacy practices of these third parties or for the information or content contained in their products and services. This Privacy Statement applies only to information we collect through our products and services. We recommend that you review the privacy policy of any third party before using their website, product, or service. Data Security, Integrity, and Retention We take reasonable technical, administrative, and physical security measures to protect your information and help prevent unauthorized access to and use of the information we collect. We will retain your personal information only for the time necessary to achieve the purposes for which it was collected. Unless required or permitted by law for a longer retention period, the information described in this Privacy Statement will be retained. Changes to the Privacy Statement We may periodically revise this Privacy Statement to adapt to new technologies, industry practices, and regulatory requirements. Your continued use of our products and services after the effective date of this Privacy Statement constitutes your agreement to the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please contact us to stop using our products and services and to cancel any accounts you may have created.